Called them on a Saturday morning after our washing machine suddenly wasn't spinning and with 3 kids under 5 years, one newborn, a working washing machine is essential. Simon (from Victorian Appliances Services, contracting to UWMS) came out by lunch as promised and nailed the problem very quickly (broken capacitor), had it fixed and all for a very reasonable price with a 12 month parts warranty. Both Simon and the person on the phone was most friendly and professional all the way through. Thanks! Nicklas
By Geoff - 5th August 2010 12:30 pm
My Fisher&Paykel 703 washing machine wouldn't get to the spin cycle and was filled with clothes and water. I called UNIT WASHING MACHINE SERVICE and was wonderfully greeted. Even though Bentleigh days are Mon, Wed and Friday ( today is Thursday ) they would make an attempt at getting the service man to me immediately. My details were taken and OMG the service man arrived within the hour. After my explanation of the circumstances he located the problem in seconds. And fixed it. Of course it was explained, by the very pleasant and polite serviceman, that being 10yrs old, the pump is worn out and could go again anytime. As it is in my best interests at home to purchase a new washing machine I chose to gamble and only pay the very reasonable service charge, especially in comparison to others these days. The service man and I both then realised upon fixing the problem that the laundry trough had a blockage. I am now nearly finished a load, the trough is unblocked and working beautifully. Thank you for my very pleasant encounter with your company. I do realise that it may not be as prompt next time, but you have my recommendation anytime.
By Val M - Greensborough - 19th June 2010 11:01 am
Had our Samsung Washing Machine repaired. Very good service and reasonably priced. The serviceman had to take the door away to get a part and returned it ASAP
8th October 2009 3:58 pm
Our washing machine would not pump out water. Searched for repairers and found Unit washing machine then stumbled across WOMOW for reviews. So thought I should come back and tell my experience. We thought we needed a new pump. Turns out some metal thing was stuck in the filter. Only cost $22. The guy also told us we should clean the filter every 3 months. Never knew that. Definitely recommend them and will keep this company in mind.
By Brighteyes Docklands - 16th August 2009 6:23 pm
Absolutely wonderful. Washing machine was leaking water and on previous advice from Fisher & Paykel wasn't worth fixing, best to buy another. It was worth fixing, as this model and parts were not made in China. So it will go on for another 5 or more years.
By Posi - Caulfield South - 8th July 2009 6:07 pm
I needed my dishwasher fixed and I was told a time and the service man turned up on time. My pump had gone and they took it away and reconditioned it . This saved me heaps of money and I have had no trouble since
By Michelle - Murrumbeena - 29th November 2008 8:13 pm
Front loading washer was not completing cycle or pumping out water. I phoned at 9am on a Saturday and was promised someone would be here by 4. The repair man arrived 45 minutes early (ringing first, to make sure I was home) and had the job done in about 20 minutes. Left no mess. Courteous and efficient. $130 for time and to replace pump; no call out fee.
By Rob - Essendon - 14.8.10
26/9 Bianea 3/127 The Esplanade Brighton